ITIL® Lite

Description

This course is an introduction to ITIL; it introduces the key concepts of ITIL and IT Service Management without assuming prior knowledge.

Course Options:
30 and 60 day courses are available

Course Content

  • The Business Perspective of ITIL
  • ITIL In action – Overview of Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement and implementation tips
  • Delivering business benefits with ITIL
  • This course contains no exams and includes a 40 page reference guide

Suitable for

Anyone working in IT Services, or who has an interest in ITIL. This is a beginner level, introductory course and is not appropriate for students who already hold ITIL qualifications.

Exam Details

The course does not have an associated exam.

Prerequisites

None.

Further Information

The ITIL Lite course is delivered for your students at www.ittraining.services or on your portal.

More details about the course content can be found at http://itsm.zone/online-training/course/itil-lite-course

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Contact us at the Timm Rueger IT Consulting office or submit a business inquiry online.

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